Managing Unconscious Bias

Presenter Information

Sung Kwon, Andrews UniversityFollow

Location

Diversity and Inclusion

Event Website

https://www.andrews.edu/ceis/sed/autlc/index.html

Start Date

11-4-2024 2:00 PM

End Date

11-4-2024 2:30 PM

Proposal for Presentation

Bias can create very stressful environments where employees struggle to feel emotionally safe. People have a hard time seeing their own unconscious biases because they are — by definition — blind spots. Research demonstrates that teaching employees about unconscious bias is insufficient to make meaningful changes in the workplace environment or improve the retention of diverse personnel. What can make a difference is taking steps to increase cultural intelligence (CQ). CQ is the ability to function and relate effectively in culturally diverse situations. The presentation will feature four CQ capabilities to recognize and effectively manage bias: Drive, Knowledge, Strategy, and Action.

This document is currently not available here.

Share

COinS
 
Apr 11th, 2:00 PM Apr 11th, 2:30 PM

Managing Unconscious Bias

Diversity and Inclusion

Bias can create very stressful environments where employees struggle to feel emotionally safe. People have a hard time seeing their own unconscious biases because they are — by definition — blind spots. Research demonstrates that teaching employees about unconscious bias is insufficient to make meaningful changes in the workplace environment or improve the retention of diverse personnel. What can make a difference is taking steps to increase cultural intelligence (CQ). CQ is the ability to function and relate effectively in culturally diverse situations. The presentation will feature four CQ capabilities to recognize and effectively manage bias: Drive, Knowledge, Strategy, and Action.

https://digitalcommons.andrews.edu/autlc/2024/breakouts/24