Ethics and Moral Leadership: Quality Linkages

Document Type

Article

Publication Date

3-9-2009

Keywords

Business ethics, Cost of quality results of ethical failures, Moral leadership

Abstract

This paper attempts to explore the link between ethics and moral leadership and the successful improvement of quality in organizations. Organizations need a culture of ethics to truly make their quality initiatives work. Ethical excellence should be incorporated by design into the continuous improvement process in order to sustain the quality journey over time. Moral leadership is the most important and the most critical variable for long-term business success.

Journal Title

Total Quality Management and Business Excellence

Volume

20

Issue

2

First Page

209

Last Page

222

DOI

10.1080/14783360802623043

First Department

School of Business Administration

Link to Full Text

@ the James White Library

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