Date of Award


Document Type


Degree Name

Master of Arts


Leadership, MA

First Advisor

Josmar Sionti Arrais de Matos

Second Advisor

Eliseu Nevil Menegusso

Third Advisor

Erich Walter Baumgartner



Evaluations done at the West Central Brazil Union Mission office in 2015 found that the items related to proactive attitude and job satisfaction of the employees had the lowest score. Both the general evaluation and the self-evaluation revealed that creativity, conflict resolution, praises and rebuke, and self-development were the least developed items. It was assumed that the above described situation may reflect leadership practices and styles within UCOB.


The study was conducted among 48 UCOB’s administrative office employees divided in three categories as described by the OLA research instrument (Top Leadership, Management and Work Force), which analyses the perception of the investigated population in six key areas of leadership, six levels of organizational health and job satisfaction.


The study revealed that the participants perceived UCOB’s organizational health as Limited, the leadership style as Paternalistic Negative, and the level of job satisfaction as Good.


The research led to the conclusion that UCOB has two major priorities: develop servant leadership practices according to the OLA six key areas in order to attain Excellent and Optimal levels of Organizational Health; and develop leadership styles leading to Servant Leadership. As far as job satisfaction is concerned, considered as Good, there is always room for growth towards the level Very Good.

Subject Area

Christian leadership--Brazil; Job satisfaction--Brazil; Organizational behavior; West Central Brazil Union Mission of Seventh-day Adventists; General Conference of Seventh-day Adventists. South American Division. West Central Brazil Union Mission

Creative Commons License

Creative Commons Attribution-No Derivative Works 4.0 International License
This work is licensed under a Creative Commons Attribution-No Derivative Works 4.0 International License.


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