"In this book, Robert Gates sets out to inspire young people considering public service as a career. he seeks to provide them the tools and attributes needed for effecting change in the bureaucratic world of government. his opinion is that bureaucracies are failing systems, and he seeks to build a case for their reform."
Honore, Joel L.
"A Passion for Leadership: Lessons on Change and Reform From Fifty Years of Public Service,"
Journal of Applied Christian Leadership:
Available at: https://digitalcommons.andrews.edu/jacl/vol11/iss1/10