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One of the first people I met when I first arrived on campus in the summer of 2010 was the IT Support “guy.” Based on past experience with IT in other places, my expectations were low. I figured I would pass him my tech gear and he would work everything out. A quick, simple transaction is all that was needed. Ben Regoso’s work ethic reset my expectations and, more importantly, began to shape my own perspective on how to work with others even when the task is “just” transactional.
Ben’s attitude and posture in every “transaction” I’ve had with him consistently involves an interest in me. He offers a next level of caring and curiosity into my story and how my day is really going. When I happen to catch him across campus now, I’m greeted with a warm smile and wave from someone who could have just easily remained a stranger. Getting tasks done can be purely transactional. Yet Ben showed me the value of getting things done while seeking to connect with the people with whom you work.
Ben recently became the tech support manager for our campus. He has spent the last nine years working in tech support. In sitting down with him, I learned he never expected to come back to Andrews University. But through the love of a lady, values instilled by his parents, and providential timing of a car accident and job posting God brought him here.
Read Ben’s full story in Stories of Andrews at Andrews.edu/stories. Thank you, Ben, for demonstrating the spirit of Andrews.
by Jose Bourget, associate chaplain
Regoso, Benjamin, "Ben Regoso" (2017). Spring 2017. 9.