Author

Sarah Lee

Date of Award

2012

Document Type

Honors Thesis

Department

Behavioral Sciences

First Advisor

Curtis Vanderwaal

Abstract

Christian Record for the Blind (CRSB) offers free Christian publications and services to all who are legally blind. In order to help CRSB better understand the people they serve and plan how to meet the needs of their users, CRSB conducted a major surbey through Andrews University that evaluated the products, services, and key ministry personnel of CRSB. The qualitative portion of the research was conducted through focus group interviews, which revealed themes of digital media accessibility, website quality, concerns of discrimination, disparities between Canadian and US services, and personal treatment and service of representatives.

Subject Area

Church work with the blind.

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